Last Updated on March 2, 2023
Public Access File Storage
Starting next week, Envoy plans to introduce new features to store your public access files online, making public access file storage easier than ever before. There will be a basic version included in the Envoy platform, and there will be an enhanced version available with Envoy Pro to make assembling and auditing public access files an easy process.
With this new process, after Envoy-affiliated attorneys prepare the LCA, you will receive an action item in the Envoy platform to assemble the public access file. Here is an example:
In addition to the action item, Envoy will send an email alerting you to complete the public access file. This email and the action item will replace the email you currently receive from Envoy-affiliated attorneys.
If you are not subscribed to Envoy Pro, the action item will point you to the employee’s document library, where you will find instructions for assembling the public access file similar to what you receive today via email. The document library will contain folders for saving and downloading documents for the public access file.
If you are subscribed to Envoy Pro, you’ll be directed to a page where you can complete the assembly online with a few steps. Also with Envoy Pro, you’ll be able to view and audit all your public access files in one place.
Here is an example of the Envoy Pro view:
Note: you can still create physical public access files if you choose. Envoy is providing online storage as an option for your convenience.
If you have any questions, please contact your Envoy customer relationship manager.
