UPDATE: USCIS To Reopen Offices To The Public as Soon as June 4

Last Updated on February 23, 2023

This post was originally published on March 19, 2020 and was updated on April 24, 2020 to reflect updates from USCIS.

 UPDATE: On Friday, April 24, 2020, USCIS announced that it is readying field offices, asylum offices and Application Support Centers (ASCs) to reopen on or after June 4. This date is subject to change based on future conditions. When operations resume, USCIS will automatically reschedule ASC appointments, but those who had InfoPass or other appointments must reschedule through the USCIS Contact Center once field offices reopen.

What Happened?

Effective March 18, USCIS is suspending in-person services at its field offices, asylum offices, and Application Support Centers (ASCs) in response to the Coronavirus Disease 2019 (COVID-19). The suspension is temporary and will be effective until at least May 3. During this time, USCIS will provide limited emergency services and requests calling the USCIS Contact Center for assistance.

Who Does This Impact?

  1. All applicants and petitioners with scheduled appointments and naturalization ceremonies. In response, USCIS will send notices to those impacted by the closure.
  2. Asylum interviews. In response, USCIS will send interview cancellation notices and automatically reschedule the interviews. Asylum applicants will receive new interview notices with the new time, date, and location of the interview.
  3. Application Support Center appointments. In response, USCIS will automatically reschedule ASC appointments once normal operations resume. New appointment letters will be sent in the mail. Please note that individuals who had InfoPass or other appointments must reschedule through the USCIS Contact Center once field offices are open to the public again.

How are Envoy and GIA responding?

Envoy and GIA are closely tracking the situation as it progresses. Please reach out in the Communication Center with any questions you may have regarding the cancellation of an appointment and upload any cancellation and/or rescheduling notices to the platform for visibility.

What do I need to do next?

Envoy and GIA are monitoring USCIS announcements and will publish information about any updates as they become available. We will publish the USCIS field offices, asylum offices, and Application Support Centers as they are re-opened.


Envoy is pleased to provide you this information, which was prepared in collaboration with Ryan Bay, who is a Partner at Global Immigration Associates, P.C. (www.giafirm.com), Envoy’s affiliated law firm.

Content in this publication is not intended as legal advice, nor should it be relied on as such. For additional information on the issues discussed, consult an Envoy-affiliated attorney or another qualified professional.