Case Studies

Cvent's Immigration Program Goes from Reactive to Proactive with Envoy

Envoy Immigration Case Studies and Customer Testimonials

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CASE STUDY "In a lot of organizations, immigration feels like this highly opaque thing where nobody knows what's going on and it's fraught with difficulties," says Amy Gulati, former manager of HR operations at Cvent. "It's kind of like surprises around every corner." In the fast-moving tech world, workforce growth is a key indicator of success. Event management solution provider Cvent doubles in size every 18 months, due the growing demand for tech tools at conferences and expos to facilitate networking, lead retrieval, video presentation capabilities and more. To keep up with the expanding needs of its diverse product portfolio, the company brings in employees from around the world to deliver skillsets and sustain their growth. Since 1999, Cvent has enabled its clients to host more than 100,000 meetings and events with its software suite that manages registration, venue selection, mobile capabilities, email marketing, web surveys and more. Cvent partnered with Envoy to fulfill its visa petition preparation needs as a means of dealing with the lack of working knowledge of immigration management. "Previously, I worked with an attorney and now working with Envoy, the difference is like night and day," says Kaitlyn Perkins, senior benefits specialist at Cvent. Perkins explains that a traditional law firm would often respond to her emails in three days. However, through the Envoy Communication Center, attorneys routinely respond within the hour with detailed answers. "Envoy responds with three paragraphs, anticipating my next three questions by giving me a thorough, full-bodied explanation above and beyond anything I may need," she says. As Cvent now navigates the immigration process the Envoy way, featuring case prep by their four-attorney-led legal team; constant check-ins and assistance from the dedicated customer relationship manager; and complete employee case assistance from the customer support team. Cvent's Immigration Program Goes From Reactive to Proactive With Envoy Background Cvent is a leading event management technology company. Cvent offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, email marketing and web surveys. Cvent provides hoteliers with an integrated platform, enabling properties to increase group business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions. Employees More than 1,900 Visa Types H-1B, L-1, Green Cards About the Company

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