CASE STUDY
"In a lot of organizations, immigration feels like this highly opaque thing
where nobody knows what's going on and it's fraught with difficulties,"
says Amy Gulati, former manager of HR operations at Cvent. "It's kind
of like surprises around every corner."
In the fast-moving tech world, workforce growth is a key
indicator of success. Event management solution provider Cvent
doubles in size every 18 months, due the growing demand for
tech tools at conferences and expos to facilitate networking,
lead retrieval, video presentation capabilities and more. To keep
up with the expanding needs of its diverse product portfolio, the
company brings in employees from around the world to deliver
skillsets and sustain their growth.
Since 1999, Cvent has enabled its clients to host more than
100,000 meetings and events with its software suite that
manages registration, venue selection, mobile capabilities,
email marketing, web surveys and more.
Cvent partnered with Envoy to fulfill its visa petition preparation
needs as a means of dealing with the lack of working
knowledge of immigration management.
"Previously, I worked with an attorney and now working with Envoy,
the difference is like night and day," says Kaitlyn Perkins, senior
benefits specialist at Cvent. Perkins explains that a traditional law
firm would often respond to her emails in three days. However,
through the Envoy Communication Center, attorneys routinely
respond within the hour with detailed answers. "Envoy responds
with three paragraphs, anticipating my next three questions by
giving me a thorough, full-bodied explanation above and beyond
anything I may need," she says.
As Cvent now navigates the immigration process the Envoy way,
featuring case prep by their four-attorney-led legal team; constant
check-ins and assistance from the dedicated customer relationship
manager; and complete employee case assistance
from the customer support team.
Cvent's Immigration Program
Goes From Reactive to
Proactive With Envoy
Background
Cvent is a leading event
management technology company.
Cvent offers software solutions
to event planners for online event
registration, venue selection, event
management, mobile apps for
events, email marketing and web
surveys. Cvent provides hoteliers
with an integrated platform,
enabling properties to increase
group business demand through
targeted advertising and improve
conversion through proprietary
demand management and business
intelligence solutions.
Employees
More than 1,900
Visa Types
H-1B, L-1, Green Cards
About the Company