"We were changing as a
company in our hiring
and scaling, and the
previous law firm could
not scale with our growth
and what we were telling
them we anticipated,"
said Reed. "It's not only
about what they offer
me as a global mobility
specialist, it's what they
offer the people who
are going through this
process."
The Need To Quickly Scale Leads
To a Change In Immigration
Partners For Ellie Mae
A few years ago, Ellie Mae was going through a period of
scaling up service and their workforce. Unfortunately, their
previous immigration law firm was no longer the right fit as
they quickly grew. Ellie Mae needed to find an immigration
service provider and team of lawyers who could navigate the
needs of a growing workforce.
One of the hurdles of switching to a new vendor involves
process changes. For Reed, that meant moving on from
maintaining a physical file cabinet for immigration-related
documents because it can be overwhelming to manage and
lacks adequate security.
Additionally, internal change was also happening within Ellie
Mae's ranks. Reed had recently moved from the recruiting
department to overseeing their immigration program, and the
transition presented some initial challenges learning the finer
details of immigration.
Envoy's White-Glove Approach,
Communication Center and Personal
Touch Sets Them Apart
After six months of overseeing Ellie Mae's immigration
program, Reed has nothing but praise for Envoy Global and
its proprietary technology.
The biggest benefit she sees in their partnership is the white-
glove approach Envoy takes with its customers. For example,
Envoy and Global Immigration Associates (GIA) have helped
Reed expand her immigration knowledge through many
conversations with her attorneys, educational webinars and
other resources.
"The pre-recorded classes or discussions that Envoy's
platform offers has been a huge asset in teaching me how
to do immigration," said Reed.
More so, the team at Envoy is constantly checking in with her
to see how things are going and if she has any feedback on
the platform. Envoy's CEO, Richard Burke, personally checks
in with Reed to make sure the program is running smoothly.
Amber Reed has a diverse background that did not
always include immigration. Earlier in her career, she
worked as a university diversity and inclusion recruiter
and spent some time doing tele-acquisition. Now a
global mobility specialist at Ellie Mae, Amber has been
overseeing the company's immigration program for the
last six months.
