[Updated]: Canada New Passport Support Locations

August 8, 2022 Jessie Butchley

This article was originally published on 1 August 2022 and was updated on 8 August 2022 to reflect new information.  

8 August 2022 Update: The government of Canada will allow Canadian citizens who provided a duly completed passport application via mail within the last 20 business days to visit any Service Canada Centre to make a transfer request for passport issuance. The transfer request will allow Canadian citizens to obtain the physical copy of their passport from more than 300 Service Canada Centres. According to the government, this will reduce processing delays and long-distance travel to Service Canada Centres. Previously, only 35 Service Canada Centres could service requests of transfers.   

Key Points  

  • Five passport offices are now permitted to provide passport pick-up services for Canadian citizens  


On 25 July 2022, the government of Canada expanded passport pick-up services to include five additional locations across Canada. Canadian citizens will now be able to pick up their passports in these locations:  

  • Brampton, Ontario  
  • Whitby, Ontario   
  • Pointe-Claire, Quebec  
  • Calgary Sundance, Alberta   
  • Richmond, British Columbia   

What are the Changes?   

The government of Canada introduced new in-person pick-up locations at five more Canadian passport offices on 25 July 2022. Currently, there are 29 passport offices that permit passport pick-up services. This newest update will allow more Canadians to pick up their passports in person and do so closer to the applicant’s place of residence. The government also expects this change to reduce delays in passport processing and delivery times.   

Looking Ahead   

Continue to check the government of Canada’s website and Envoy’s website for the latest updates and information.   

For more news and insights from around the world, please sign up for Envoy’s Global Blog Digest, emailed to you every Wednesday morning. 

Content in this publication is for informational purposes only and not intended as legal advice, nor should it be relied on as such. For additional information on the issues discussed, consult an attorney at one of the two U.S. Law Firms working with the Envoy Platform or another qualified professional. On non-U.S. immigration issues, consult an Envoy global immigration service provider or another qualified representative.

About the Author

Jessie is Envoy's Global Immigration Writer.

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